Help Paying my Bill
Eligibility
Mission Community Hospital offers a variety of options available to our patients who are uninsured or underinsured, including discounts, no interest payment plans, and financial assistance or charity care. If you are facing a financial hardship, as a Inpatient here at Mission Community Hospital we do refer patients to RISARC (third party entity) to complete a Medi-cal application while you are in the hospital. You can also explore other government programs that may be of assistance. If you do not qualify for those programs, or if you have a substantial financial liability despite having insurance, you may qualify for our financial assistance and charity care program.
You may qualify for financial assistance based on your family size and income, even if you have health insurance. Financial assistance may not cover all health costs, including services provided by other organizations. Assistance is awarded if you meet the financial assistance guidelines which include if your household income is 400% of less of the Federal Poverty Level.
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How to Apply
You can access and application for Financial Assistance (which includes discount payment and charity care program). You can contact the Admitting Director @ (818) 904-3611 or via email at Grandell@mchonline.org. You mail email your application to the Admitting Director or you can mail your completed application to Mission Community Hospital 14850 Roscoe Bl Panorama City, CA 91402 ATTN: Admitting Department.
For additional information you may contact the Admitting Director at (818) 904-3611 Monday-Friday from 8am to 4:30pm.
Discount Payment and Charity Care Policies
You can contact the Admitting Director via phone (818) 904-3611 Monday Friday from 8am to 4:30pm. And or via email @ Grandell@mchonline.org for our financial assistance policies and related information in your preferred language.
Help Paying Your Bill
There are free consumer advocacy organizations that will help you understand the billing and payment process. You may call the Health Consumer Alliance at (888) 804-3536 or go to healthcounsumer.org for more information.
If you are uninsured, you may be eligible for a government program such as Medi-cal, including the Hospital Presumptive Eligibility program. For information regarding Covered California plans available through the Affordable Care Act, please visit www.coveredca.com or call (800) 300-1506.
Hospital Bill Complaint Program
The Hospital Bill Complaint Program is a state program, which reviews hospital decisions about whether you qualify for help paying your hospital bill. If you believe you were wrongly denied financial assistance, you may file a complaint with the State of California’s Hospital Bill Complaint Program.
Go to HospitalBillComplaintProgram.hcai.ca.gov for more information and to file a complaint.
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