Mission Community Hospital Online in San Fernando Valley

2-21-08

RE: KWESI ANKAI FROM THE FIRST DAY I WALKED THROUGH THIS INSTITUION THAT PROVIDES CARE MR ANKAI HAS BEEN SO WELCOMING, THEY SAY FIRST IMPRESSIONS MEAN ALOT. I THOUGHT WHAT GREAT AFFECT THE HOSPITALITY I KNEW IN AN INSTANT THIS IS A HONORABLE GRACIOUS INDIVIDUAL, MR ANKAI HAS CONTINUED TO SHOW KINDNESS & UNDERSTANDING HE HAS BEEN SO HELPFUL WITH LIGHT HEARTEDNESS. HEâ€™S MUCH APPRICIATED BY SO MANY.

D.Q.

10/23/07

This hospital is excellent, service and patient care here is superb. Keep up the good work! The staff here is great. I just wanted to say thanks to all here and how proud I am that a hospital like this continues to provide wonderful care for patients.

George T.

10/19/07

"Q" van driver is an exceptional person who just happens to be a driver. He takes his driving and our safety seriously. While he is driving I see his eyes all over the road watching for possible hazards. He is always polite & caring. He deserves a raise! Thanks!

10/16/07

The ER Tech Male on Duty Tuesday 7 am- 7pm who is a Army Combat Medic, performed his duties with excellence and Iâ€™m proud to see a fellow Glider reflect the excellence and the valor here at Community.

Michael C.
Major, 280th

6/20/ 2007

Every Day at this Hospital was a pleasure. All the nurses were Awsome. Josh, olga, cam, sewi and the Rest of the nurses were there For my Every need. THey were the nices nurses Iâ€™ve Ever met. This was the Best Detox ever.

M.T.

July 7,2007

Please pass my appreciation on to Patricia McCarthy for her professionalism and willingness to help J.G. during his stay Mission Community Hospital. The Social Services department went out of their way to locate a facility for J.G. due to his unusual requirements. She was willing to go the extra mile in order to find J. a permanent living establishment which resulted in placing him at Laveview Terrace. I have thoroughly enjoyed working with her and want to let you know of the outstanding service she provided for J. You are fortunate to have Pat as an employee. Best wishes to her and the rest of the Social Services staff at Mission Community Hospital.

M.G.

May 22, 2007

To everyone who work in the department of Mental Health:
I give thanks to everyone for all the attention you gave to may son M.G.

Thanks to everyone, God Bless You.
A.T.

This is the first Hospital, where every employee is very cool, In Reception and Specialy to Dr. Siegel, Chris LVN, Sandy, and Chris EMT.

Thank you so much by having cool people is a pleasure be here.
The Difference to another Hospital or clinic where every body is screeming or telling to the partner go do your work.

Patient M.R.

May 12, 2007
My two (2) year old child had a seizure due to fever and my husband and I rushed to your facility as it was the nearest to out home.

Your staff was excellent in all aspects of their work. They were very caring, comforting and extremely professional. They took exceptional care of my child and I will be eternally grateful.

I would especially like to mention two of your staff members who truly made us feel extremely secure and safe. Nurse Usha and Rich displayed great competence, knowledge and compassion when caring and working with our child. Their bedside manner is exemplary!

Thank you for easing such an unpleasant experience. We felt our child was in good hands.

Patient M.P.

May 15, 2007
To Whom It May Concern:

I was held against my will in Mission Community Hospital Behavior Health Unit from 5-9-07 to 5-12-07 on a 72 hour involuntary patient advisement hold. I am a 42 year old male who has had several back surgeries. I also suffer from severe disc space narrowing L4-L5 and degenerative disc. I am permanently disabled, under the care of a pain management doctor. I had mistakenly taken a double dose of medication, and to make a long story short, is was â€œmisinterpretedâ€ as a suicide attempt..

As you can understand it was a very difficult period of my life. There were several positive things that came out what I had considered at the time to be a completely â€œnegativeâ€ situation. The biggest thing is my experience with the Mission employee, Pablo. From the moment he saw me: he comforted me, he calmed me, and he protected me. If he did not actually â€œsave my lifeâ€, he certainly played a major roll in my speedy and successful recovery. Pablo treated me with respect. Pablo did exactly what he needed to do to defuse a â€œcertainly negativeâ€ if not volatile situation when I first arrived. I fell that Pablo took a personal interest in me and my well being through out my entire stay at Mission.

After my release from Mission, I had returned to pick up some personal articles that were left. When I was there waiting for my stuff in the lobby, Pablo was leaving work. Pablo noticed me from the parking structure, and he walked all the way back to the lobby to greet me. He was like â€œhey M., how are you? How are you doing? Is everything ok? Did everything work out? Do you need anything? How is your family?â€ He not only remembered my name. He remembered everything about me and my case. He greeted my as if I was a long time friend or family member â€“ not someone who had just been institutionalized.

Pablo carries himself with dignity. He treats his patients with respect. He treats them in the same manner he would expect to be treated at Mission Community Hospital. I hold him in the absolute highest regard. I will always be thankful for his help. He is a kind, compassionate, and exemplary employee. Mission is lucky to have him, as I was lucky to have him care for me. Thank you Pablo! From the bottom of my heart I thank you! & as they would say in the hip hop community â€“ that is keeping it real, that is 4life.

My social worker, Sharon Buyan was also excellent. She was very understanding of my situation. She was insightful, and very helpful with my discharge/aftercare plan.

Patient M.R.